This Privacy Policy describes how Ekalinga Travel Services LLP collects, uses, and protects personal information when users access our website or use our services.

1. Information We Collect

We may collect the following categories of information:

• Personal Details: Name, date of birth, nationality, passport information, and other data required for application assistance
• Contact Information: Email address, phone number, and communication details
• Payment Information: Billing details required to process payments (handled securely by payment service providers)
• Technical Information: IP address, browser type, device information, and website usage data

2. How Information is Collected

• Directly from users when completing forms or contacting us
• Automatically through cookies and analytics tools
• From third-party service providers where necessary

3. Use of Information

• To provide visa application assistance services
• To process transactions and manage payments
• To communicate application updates and respond to queries
• To improve website functionality and user experience
• To comply with legal and regulatory requirements

4. Sharing of Information

Information may be shared with trusted third parties only when necessary for service delivery, including:

• Payment processing providers
• Technical service providers (hosting, support, analytics)
• Relevant authorities where required for application processing

We do not sell or rent personal information to third parties.

5. Data Protection

We use appropriate security measures to protect personal information, including secure systems, controlled access, and standard data protection practices.

6. Cookies

Cookies are used to enhance website performance and analyze usage. Users may manage or disable cookies through their browser settings.

7. User Rights

• Request access to personal data
• Request correction of inaccurate information
• Request deletion of data, subject to legal obligations
• Opt out of non-essential communications

8. External Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

9. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be published on this page.

10. Contact Information

For questions regarding this Privacy Policy, please contact:
Email: support@vishu-tr.org

Disclaimer

Ekalinga Travel Services LLP is an independent private consultancy providing visa application assistance services. We are not affiliated with any government, embassy, or immigration authority.